Rewarding Loyalty: What It Takes to Keep Guests Coming Back
Gain valuable insights from industry experts on the hospitality loyalty segment in 2023 and beyond
35% of U.S. consumers have tried a new brand since the pandemic began while 77% demonstrated new shopping behaviors, including new channels, stores, and brands. The hospitality sector is seeing similar trends. Some hospitality brands are even claiming that loyalty is dead. The truth is – loyalty as we once knew it is dead, but reimagined loyalty programs are taking over.
Get access to exclusive 2023 insights from industry experts on new loyalty trends and how other hotels are reworking their programs to curate a loyalty offering that is more meaningful, exciting, and personalized for guests!