The only loyalty platform
built for every traveler.
Instant rewards, points, or cash back... or run any combination at once. Laasie is the first platform to power a dual strategy that serves both leisure and business travelers simultaneously.
Instant Rewards
Leisure travelers
Points
Business travelers
Cash Back
Every guest
Trusted by 3,000+ hotels worldwide
Not every guest values loyalty the same way.
Some want points. Some want instant perks. Some want cash back.
The brands that win give guests a choice.
Guest Preference
2.4x
higher avg. spend
higher average spend when guests can choose their reward
of travelers say choice of reward type increases booking intent
brand preference lift when loyalty feels personalized
When guests choose how they're rewarded:
Most loyalty programs treat all guests the same. Laasie is different. We give you the infrastructure to let each guest define what loyalty means to them, and watch revenue follow.
Your Direct Booking Reward
Choose how you want to be rewarded
Booking confirmed · The Meridian Hotel · Oct 14–17
Instant Rewards
Spa day for two · $180 value
Cash Back
$75 back · Applied to stay
Personalized based on: spa interest · 3-night stay · weekend booking
Booking intent increases
Guests who can choose their reward are 2x more likely to complete a direct booking versus OTA alternatives.
Spend increases
When rewards feel personal, guests invest more in their stay from F&B to spa to room upgrades.
Brand connection strengthens
Flexibility signals respect for the guest. That emotional resonance builds loyalty beyond the next booking.
Built for revenue,
not just retention
Four products. One platform. Infinite flexibility.
Loyalty, your way. Points, perks, or cash back
A fully flexible loyalty engine that lets guests choose how they earn and redeem. From leisure to business to group, Retain adapts to every traveler segment.
- Instant rewards, cash back & points in one platform
- Guest-driven reward selection
- PMS, CRM & booking engine integrations
- Real-time personalization engine
Simple by design.
Powerful by nature.
Get up and running in days, not months. Laasie integrates with your existing PMS, CRM, and booking engine.
Your program, built right from day one.
Strategy, Setup & Configuration
- Program strategy & reward design consultation
- Earn rules, redemption logic & reward triggers
- Branded guest portal, enrollment & member dashboard
- Reward marketplace activation & cost controls
- Guest communications, templates & brand tone
- Program landing page, T&Cs & support docs
Connected to your stack. Live in days.
Integration & Provisioning
- Dedicated Laasie environment provisioned & secured
- Booking engine & PMS integration configured
- Guest data mapping & field synchronization
- Automated reward triggers on booking events
- End-to-end testing & QA before go-live
- Go-live readiness checklist & launch support
We don't just launch — we stay in it with you.
Launch, Training & Ongoing Growth
- Program launch planning & reward inventory validation
- Staff onboarding & training
- Guest support workflow training & operational guides
- Initial launch monitoring & early performance review
- Post-launch configuration adjustments
- Continued optimization & ongoing program support
Integrates with your existing stack
Built for every operation
Whether you run one property or one thousand, Laasie scales to your model.
Big brand loyalty. Lean team reality.
Enterprise loyalty infrastructure without the enterprise overhead. Own your guest data and drive direct bookings.
Portfolio scale. Independent control.
Central intelligence with property-level flexibility. Unified loyalty across your entire portfolio.
High AOV stays. Higher repeat bookings.
Instant rewards that fit the resort lifestyle — spa credits, dining upgrades, exclusive access, and more.
One loyalty program. Every property.
Multi-property loyalty programs that work seamlessly across every flag, brand, and market you operate in.
Turn planners into loyal revenue drivers.
Reward meeting planners and event bookers directly — turning one-time group bookings into lasting loyalty.
The Numbers
The results speak
for themselves
Conversion lift
when guests engage with Mosaic Rewards
Total member revenue
direct booking revenue from members
Guest profiles captured
across the Benchmark portfolio
Cross-property bookings
$610K in cross-pollination revenue
“Laasie fundamentally changed how our guests relate to our brand. The flexibility to choose their own reward? That’s the difference between a one-time guest and a lifetime advocate.”
Evan Crawford
Vice President, Pyramid Global
See Laasie in action
4.2x Conversion Lift
515 New Members/Mo
Island Resort at Fort Walton Beach
Fort Walton Beach, FL
Guests converted 76% more often when engaging with Laasie Insiders during booking. Members generate nearly 2x the revenue of non-members — $4.93M vs $2.48M — while spending 21% more per stay and booking 12% higher ADRs.
4.54x Conversion Lift
$86.4M Member Revenue
Benchmark Resorts & Hotels
Multi-Property Portfolio
Benchmark's Mosaic Rewards program — powered by Laasie — captured 174,462 guest profiles, drove $86.4M in member booking revenue, and generated $610K in cross-property bookings across their portfolio.
Ready to give your guests
the power of choice?
See how Laasie drives revenue in 15 minutes. No pressure, no buzzwords, just results.