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Privacy Policy

Last updated: January 1, 2025

Laasie partners with leading hospitality brands around the world to provide services that augment the guest experience. When you join a loyalty program from one of our hospitality partners, you are abiding to Laasie's policies on behalf of the hospitality partner.

Introduction

We at Global Travel Solutions Group, Inc. d/b/a LaaSie ("GTSG," "we," "us," "our") know that our users ("you," "your") care about how your personal information is used and shared, and we take your privacy seriously.

If you are a visitor to a GTSG Website or a customer of a GTSG Service, then except as expressly set forth below, this Privacy Policy applies to your use of such Website or Service.

If you are a visitor to a third-party website ("Third-Party Property") that utilizes any GTSG widgets, then any information you submit to such Third-Party Property (including via the GTSG product) is collected under the privacy policy of the owner of such Third-Party Property, and you should contact such owner with any related requests or inquiries you may have. If you have any inquiries specifically directed towards GTSG, please email us at hello@laasie.ai.

At GTSG we respect the privacy rights of our users and recognize the importance of protecting the personal information we collect about you. Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information. This Privacy Policy applies to our Websites and Services.

If you have any questions about your personal information email us at hello@laasie.ai.

Who We Are and General Terms

Who we are

We at Global Travel Solutions Group, Inc. d/b/a LaaSie ("GTSG," "we," "us," "our") know that our users ("you," "your") care about how your personal information is used and shared, and we take your privacy seriously.

As used in this Privacy Policy "LaaSie", "GTSG", "us" and "we" refers collectively to the Global Travel Solutions Group. The "Websites" means GTSG's websites (including without limitation to related domains and subdomains), and the "Services" include without limitation GTSG's Direct Booking Platform and its widgets, applications and services, in each case in whatever format they may be offered now or in the future. The Websites and Services are collectively referred to herein as the "Offerings".

Purpose of this privacy notice

This privacy notice aims to give you information on how GTSG collects and processes your personal data through your use of the Offerings, including any data you may provide through the Websites or in person. The websites are not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Third-party links

In certain situations, businesses or third party websites we're affiliated with may sell items or provide services to you through the Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. For example, we may need to share certain information about you with a merchant, so that merchant can allow you to use your reward at its place of business. Another such transaction or service may include the ability for you to automatically transmit Third Party Account Information to your Website profile or to automatically transmit information in your Website profile to your third party account. We have no control over the policies and practices of third party websites or businesses as to privacy or anything else, so if you choose to take part in any transaction or service relating to an affiliated website or business, please review all such business' or websites' policies.

We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The Information We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Information related to your interaction with GTSG and the Offerings

Registration and contact information. We collect information about you when you (a) register to use the Services and (b) otherwise provide contact information to us via email, mail, or through our Websites. This information you provide may include your name, email address, mailing address, and phone number.

Payment information. When you make purchases through the Services, we may collect your payment instrument information (such as credit card numbers), billing address, and other purchase information.

Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Loyalty program information. When you join a loyalty program through one of our hospitality partners, we collect information related to your membership, including enrollment data, reward preferences, booking history, and redemption activity.

Information we collect automatically

When you use our Offerings, we may automatically collect certain information about your device and usage, including:

Log data. Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information, search terms, and cookie information.

Cookie data. We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits.

Device information. We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, process transactions, send you technical notices and support messages, respond to your comments and questions, and send you marketing communications (where permitted by law).

Specifically, we may use your information to:

  • Provide, operate, and maintain our Offerings
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices
  • Send you technical notices, updates, security alerts, and support and administrative messages
  • Respond to your comments, questions, and requests and provide customer service
  • Send you marketing communications, such as information about products, services, events, and promotions offered by GTSG and our partners
  • Monitor and analyze trends, usage, and activities in connection with our Offerings
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of GTSG and others
  • Personalize and improve the Offerings and provide content or features that match user profiles or interests
  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
  • Carry out any other purpose described to you at the time the information was collected

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • With our hospitality partners in connection with the loyalty programs and services we provide on their behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of GTSG or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.

Security

GTSG takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict our processing of your personal information
  • Request portability of your personal information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hello@laasie.ai. We will respond to your request within a reasonable timeframe.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Global Travel Solutions Group, Inc. d/b/a LaaSie Email: hello@laasie.ai

We will respond to your inquiry as soon as reasonably practicable.

Have a privacy question?

Contact our team at hello@laasie.ai and we'll get back to you promptly.